21 March 2012

Disney's Caribbean Beach Resort

This trip we spent a little more on lodging to stay in a Moderate Disney Resort, Caribbean Beach.  I am really glad we did because we ended up hanging out at the hotel way more than we would normally because Eli was too sick to visit the parks.

We mostly loved this resort.  It was beautiful and maintained well. The buildings are brightly colored, the landscaping is amazing and there is a river that runs through the resort.  Each building has some water view rooms and each building has its own "beach."












The rooms are very basic, like most Disney rooms.  But we opted for a pirate-themed room which was fun.  Our room also had a water view and a spectacular view of the nightly Epcot fireworks.  We could even hear the music that is part of the fireworks display.

The resort pool was awesome!  The main pool is huge with two water slides, one smaller slide and one long tube water slide.  It looks like you are swimming around wrecked pirate ships.  They also have a water play area for little kids with a wading pool with small water slides and a giant bucket that dumps water over the whole area every 90 seconds.  Both boys loved it.  Sean even played on the big kids slides.  He was so brave.

While Eli was sick in the room the second day, Sean and I went back to the pool.  Sean learned how to tread water this trip and he loved being out where the water was above his head.  He must have just stayed in one place and treaded water for 40 minutes!

While I really liked the resort itself, the service left something to be desired.  Check-in took too long in my opinion, especially considering we were checking in at midnight and there was nobody else there. Housekeeping was terrible.  I usually hang up my towels to use a second day but I left the used washcloths and hand towels in the bathtub because they were legitimately dirty.  Housekeeping took the dirty ones but didn't leave us any clean ones.  By the last day, we were down to two towels and no washcloths or hand towels.

Then, on the next to the last day, Eli got sick on one of the beds.  He just dirtied the bottom fitted sheet but it was after housekeeping had come in the morning.  I stripped the bed and I called at 2 pm to ask housekeeping to bring us a new fitted sheet and pick up the dirty one.  I ended up having to call three more times and someone finally showed up at 8 pm.  I was so pissed I was actually walking to the concierge desk to complain when Jonathan called me and told me someone had showed up.  The man who came to remake the bed smelled so strongly of body odor and cigarettes that his smell lingered for hours.

I was forced to complain to Disney about this.  My first ever, official complaint.  I got a phone call and an apology.  That was nice.  We got a little extra Disney magic at the Magic Kingdom this trip so it all evened out.

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